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Human Resources Manager
Position Title: Human Resources Manager
Department: Human Resources
Reports To: Vice President
Employment Type: Full-Time
Position Summary
We are seeking an experienced, professional, and people-focused Human Resources Manager to lead all HR functions for a growing retail company with approximately 106 employees. This individual will oversee recruiting, employee relations, performance management, benefits administration, compliance, payroll support, policy development, and organizational development while serving as a trusted advisor to leadership and employees.
The ideal candidate is a hands-on HR professional who thrives in a fast-paced retail environment, maintains confidentiality, and is committed to building a positive workplace culture.
Essential Duties & Responsibilities
Human Resources Leadership
- Manage all day-to-day Human Resources operations.
- Serve as the primary HR resource for managers and employees.
- Develop, implement, and maintain HR policies and procedures.
- Ensure compliance with federal, state, and local employment laws.
- Maintain employee personnel files and HR records.
Recruiting & Staffing
- Coordinate recruiting efforts for retail, warehouse, and corporate positions.
- Create job postings and manage applicant tracking.
- Conduct interviews and coordinate hiring decisions.
- Complete pre-employment screenings and background checks.
- Prepare offer letters and employment documentation.
- Lead new employee onboarding and orientation.
Employee Relations
- Foster a positive work environment.
- Investigate employee concerns and workplace issues.
- Coach managers on performance management and disciplinary procedures.
- Administer progressive discipline and documentation.
- Conduct exit interviews and identify retention opportunities.
Performance Management
- Coordinate annual employee evaluations.
- Assist supervisors with coaching and employee development.
- Recommend training programs and leadership development initiatives.
- Monitor employee performance improvement plans.
Benefits & Payroll Administration
- Administer employee benefits programs.
- Coordinate annual open enrollment.
- Process employee status changes.
- Work closely with Payroll to ensure accurate employee information.
- Assist employees with benefit questions and enrollment.
Compliance & Risk Management
- Maintain compliance with:
- Fair Labor Standards Act (FLSA)
- Family and Medical Leave Act (FMLA)
- Americans with Disabilities Act (ADA)
- Equal Employment Opportunity (EEO)
- OSHA regulations
- Workers' Compensation requirements
- I-9 Employment Eligibility Verification
- Coordinate unemployment claims.
- Manage workers' compensation claims and return-to-work programs.
HR Administration
- Maintain HRIS and employee databases.
- Prepare HR reports and workforce metrics.
- Assist with budgeting for HR programs.
- Coordinate employee recognition initiatives.
- Organize company events and employee engagement activities.
Qualifications
Required
- Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).
- Minimum 5 years of Human Resources experience, preferably in retail or multi-location operations.
- Strong knowledge of employment laws and HR best practices.
- Experience with employee relations and conflict resolution.
- Excellent communication and organizational skills.
- High level of professionalism and confidentiality.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
Preferred
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
- Experience with payroll systems and HRIS software.
- Multi-location retail experience.
- Experience supporting 100+ employees.
Knowledge, Skills & Abilities
- Strong leadership and interpersonal skills
- Excellent verbal and written communication
- High attention to detail
- Strong organizational and time management abilities
- Ability to maintain confidentiality
- Sound judgment and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Professional, approachable, and customer-service oriented
Physical Requirements
- Ability to sit, stand, and walk for extended periods.
- Occasional lifting of up to 25 pounds.
- Occasional travel between company locations.
Compensation & Benefits
We offer a competitive compensation package that may include:
- Competitive salary based on experience
- Health, dental, and vision insurance
- Paid vacation and holidays
- 401(k) with company match (if applicable)
- Employee merchandise discounts
- Professional development opportunities
- Positive, team-oriented work environment
Why Join Our Team?
Join a well-established and growing outdoor retail company where people are our greatest asset. As Human Resources Manager, you will play a key role in attracting top talent, supporting employee success, and helping shape the future of our organization.
Equal Opportunity Employer
We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable law.